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Nine Circles of Client Hell

Just one more change

Joanna Ngai
3 min readAug 19, 2019

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First Circle

Yay, you just accepted a new contract job!

Unfortunately, there’s no content and your client has no idea how he wants the final product to look. You’re excited to start a new project and the client is excited to start seeing designs. Though you have a few weeks to work on it, you start with what you have and…

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